We don't accept cancellations. But please contact us if you have any problem with your order. You may exchange or return your unused items that have NOT been removed from the original packaging or boxes within 14 days of receipt. Buyers are responsible for shipping fees in returning items both ways. We are not responsible for returned items lost in transit. USE A SHIPPING SERVICE WITH TRACKING. Please make sure all addresses are correct, we will not refund for wrong address on your part.